Marcus Hansen

Cofounded an AI consulting firm and own the client relationship end to end. Lead discovery to understand each client's goals, run onboarding and implementation, and drive adoption of the solutions we deliver, serving as the primary point of contact throughout. Turn single engagements into ongoing partnerships by delivering measurable outcomes and staying close to each account, coordinating across stakeholders and acting as the trusted advisor clients rely on.

• Serve as the primary point of contact and coordinate across stakeholders
• Turn single projects into ongoing partnerships
• Pick up new tools and platforms quickly and become the resident expert

Built the automation systems that powered go to market at a marketing agency, partnering cross functionally with marketing, operations, and leadership. Shipped AI driven tools for content generation, campaign scheduling, and data classification that the team relied on daily.

• Turned business goals into shipped, reliable systems people actually used

Served as the central coordination point in a fast paced, high volume operation, triaging and routing a constant stream of incoming requests to the right people and tracking each one through to resolution. Kept records and information accurate across multiple systems and communication clear between many stakeholders at once.

• Built the process discipline, attention to detail, and composure under pressure that keep a support operation running smoothly